PRIVACY POLICY

This Privacy Policy describes how Jarvik Holdings OÜ (registry code 17310443), Lai tn 15, 10133 Tallinn, Estonia, trading as The Verum Lab ("we", "us"), collects, uses, and shares your personal information when you visit or make a purchase from theverumlab.com. We are the data controller for the purposes of the EU General Data Protection Regulation (GDPR).

1. Information we collect

• Order and account information: name, billing and shipping address, email, phone number, and payment confirmation (we do not store full card numbers — payments are processed by our payment provider).
• Device and usage information: IP address, browser, and pages viewed, collected via cookies and similar technologies.

2. How we use your information

To process and fulfill orders, communicate with you about your order, provide support, prevent fraud, and — where you have opted in — send marketing communications by email and SMS.

3. Legal bases (GDPR)

We process personal data on the bases of performance of a contract (fulfilling your order), legitimate interest (fraud prevention, improving our service), and consent (marketing emails and SMS). You may withdraw consent at any time.

4. SMS / text messaging

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except for vendors and aggregators that assist us in delivering text messages to you. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP to any message, and you can reply HELP for assistance.

5. Sharing your information

We share personal information only with service providers who help us operate the store — payment processors, shipping carriers, and messaging vendors — and only as needed to perform their services. We do not sell your personal information. We may disclose information where required by law.

6. International transfers

As an Estonian company serving international customers, your data may be processed outside the EEA. Where it is, we rely on appropriate safeguards such as Standard Contractual Clauses.

7. Your rights

Depending on your location, you may have the right to access, correct, delete, or port your personal data, and to object to or restrict its processing. To exercise any right, contact theverumlab@gmail.com. EEA residents may also lodge a complaint with the Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon).

8. Data retention

We retain personal information for as long as needed to fulfil the purposes described here, including legal and accounting obligations.

9. Contact

Jarvik Holdings OÜ · Lai tn 15, 10133 Tallinn, Estonia · theverumlab@gmail.com